If a session is full, you can join the waiting room. You are automatically notified as soon as a place becomes available. This article explains how the waiting room works.
Requirements
- The waiting room must be enabled for the relevant training.
Join the waiting room
- Go to Catalogue in the main menu.
- Find the required training.
- If no places are available, you see the Join waiting room option.
- Click Join waiting room.
- You are added to the waiting room.
How does the waiting room work?
- When a participant deregisters or a new session is scheduled, users in the waiting room are contacted in registration order.
- You receive a notification as soon as a place becomes available for you.
- The system also checks every night whether places are available in scheduled sessions and automatically sends you a notification. This overview e-mail only includes sessions for which a place has actually become available, for example after a deregistration or because the administrator increased the maximum number of participants in a session that was full. Sessions that have never been full are not included in this overview e-mail.
- Depending on the settings, you are registered automatically or must confirm the registration.
View waiting room status
- Go to your profile.
- View the Trainings tab.
- Registrations with the status In waiting room are visible in the overview.
Frequently asked questions
Can I cancel my waiting room registration?
Yes, you can cancel your waiting room registration through your training overview.
How do I know my position in the waiting room?
The exact position is not always shown. You receive a notification as soon as a place becomes available.
Am I registered automatically when a place becomes available?
This depends on the settings. In some cases, you are registered automatically; in other cases, you receive an invitation to confirm your registration.