You can cancel a registration for a training if you are no longer able or no longer want to participate. This article explains how to cancel a registration.
Requirements
- You have an active registration for a training.
- The cancellation period has not yet expired.
Cancel a registration
- Click your initials or profile picture in the top right.
- Click My profile.
- Go to the Trainings tab.
- Find the registration that you want to cancel.
- Click Cancel or the cancellation icon.
- Confirm the cancellation.
Note: After the cancellation period, you may no longer be able to cancel your registration yourself. In that case, contact your administrator.
Cancellation policy
| Situation | Consequence |
|---|---|
| Cancellation within the period | The registration is cancelled at no cost. |
| Cancellation after the period | Cancellation fees may be charged. |
| Training with approval flow | The approver is notified of the cancellation. |
Frequently asked questions
Can I register again after cancelling?
Yes, you can register again through the catalogue if places are still available.
Do I receive confirmation of the cancellation?
Yes, you receive an e-mail notification that your registration has been cancelled.
What if the cancellation button is not visible?
The cancellation option may be disabled or the period may have expired. Contact your administrator.