As an administrator, you can manually create new users and edit existing user profiles. This article explains how to add a user and change the details of an existing user.
Requirements
- You need the Manage_departments_edit right.
Create a new user
- Go to Actions > Actions > Search user.
- Click Add user.
- Fill in the basic details:
| Field | Description |
|---|---|
| First name | The user's first name. |
| Infix | An optional infix, such as "van" or "de". |
| Last name | The user's last name (required). |
| Login name | The unique login name the user uses to log in (required). This must be unique within the portal. |
| Email address | The user's email address. |
| Department | The department to which the user belongs. |
| Function | The user's function. |
| Language | The user's preferred language. |
- Click Save to create the user.
Note: The login name must be unique. If the login name you enter already exists, you receive an error message.
Edit a user
- Go to Actions > Actions > Search user.
- Find the user using the search filters.
- Click the edit icon next to the user.
- The user profile opens. Adjust the required details and click Save.
Set a user to active or inactive
- Find the user via Actions > Actions > Search user.
- Click the edit icon next to the user.
- Change the status to active or inactive.
- Click Save.
Note: An inactive user can no longer log in and is not included in reports about active users.
Frequently asked questions
Can I create multiple users at the same time?
You can only create users one at a time manually. To create users in bulk, you can use an HR connection or a user import.
What happens when I deactivate a user?
The user can no longer log in and no longer appears in overviews of active users. The user's training history and certificates remain stored.
Can I restore a deleted user?
No, you cannot restore a deleted user. Therefore, preferably use the inactive status instead of deleting a user.
How do I change a user's password?
On the Details tab, you can set a new password for the user. The user does not receive an automatic notification unless you send a notification.