Below is an overview of all notifications. As in the portal, these are ordered by category.
Note: When the Trigger column states 'is sent immediately…', it may take a few minutes before the notification is actually sent.
For questions about notifications, you can contact the Customer Success team. You can reach them via the help centre, by email at customersuccess@plusport.com or by calling: 085 0719595.
| Notifications | Description | Sending moment | Trigger | |||||
| Daily | One-time | Weekly | Monthly | Custom | ||||
| Invitation email | ||||||||
| Invitation email | = | Welcome email for new users with login name and password. | X | Sent immediately after account creation. | ||||
| Send new password | = | Notification with a link allowing users to reset their forgotten password. | X | Sent immediately after request. | ||||
| Email address changed | = | When an account's email address is changed, the user is notified. This notification cannot be turned off. | X | Sent immediately after email address change. | ||||
| Password changed | = | When an account's password is changed, the user is notified. This notification cannot be turned off. | X | Sent immediately after password change. | ||||
| Participant not present | ||||||||
| Participant not present to manager | = | Notification to manager that an employee was absent at a session. | X | Sent immediately after attendance marked as Absent. | ||||
| Participant not present to HRM | = | Notification to HRM that an employee was absent at a session. | X | Sent immediately after attendance marked as Absent. | ||||
| Overview participant not present to manager | = | Summary notification to manager with a list of employees who were absent at a session. | X | Sent every night when at least one employee was not present at a session. | ||||
| Overview participant not present to HRM | = | Summary notification to HRM with a list of employees who were absent at a session. | X | Sent every night when at least one employee was not present at a session. | ||||
| Practical assignments | ||||||||
| Practical assignments User | = | Message to user that the practical assignment has been reviewed. | X | Sent immediately after the assignment is reviewed. | ||||
| Practical assignments reviewer to review | = | Message to reviewer to review a practical assignment. | X | Sent immediately after the assignment is completed by the employee. | ||||
| Waiting room registration | ||||||||
| Waiting room minimum number of participants reached to supplier | = | Notification to supplier that the minimum number of registrations for a new session has been reached in the waiting room. | X | Sent at night after reaching the minimum number of participants in the waiting room. | ||||
| Waiting room maximum number of participants reached to supplier | = | Notification to supplier that the maximum number of registrations for a new session has been reached in the waiting room. | X | Sent at night after reaching the maximum number of participants in the waiting room. | ||||
| New session scheduled to waiting room participants | = | Notification to participants in the waiting room that a new session has been scheduled for the training. | X | Sent immediately to participants in the waiting room after scheduling new sessions. | ||||
| Waiting room registration to participant | = | Confirmation email that the user has registered in the waiting room of a training. | X | Sent immediately after registration in the waiting room by the participant, HRM, manager or administrator. Also sent when a session is cancelled and users are moved to the waiting room. | ||||
| Overview new session scheduled to waiting room participants | = | Summary notification to users in the waiting room with a list of newly scheduled sessions. | X | Sent at night after the new sessions are scheduled. | ||||
| Waiting room registration to manager | = | Confirmation to manager that an employee has registered in the waiting room of a training. | X | Sent immediately after an employee registers for the waiting room of a training. | ||||
| Waiting room registration to HRM | = | Confirmation to HRM that an employee has registered in the waiting room of a training. | X | Sent immediately after an employee registers for the waiting room of a training. | ||||
| Waiting room registration to supplier | = | Confirmation to supplier that an employee has registered in the waiting room of a training. | X | Sent immediately after an employee registers for the waiting room of a training. | ||||
| Waiting room seat available to participant | = | Notification to participants in the waiting room that seat(s) are available in planned sessions for the training. | X | Sent at night when a training with participants in the waiting room has available seats in planned sessions. | ||||
| Portal | ||||||||
| Training definition created to administrators | = | Notification to administrators that a new training definition has been created. | X | Sent immediately after a training definition is created. | ||||
| Certificate definition created to administrators | = | Notification to administrators that a new certificate definition has been created. | X | Sent immediately after a certificate definition is created. | ||||
| Session | ||||||||
| Session cancelled to participant | = | Notification to participant that a session has been cancelled, with optionally the reason for cancellation. | X | Sent immediately after changing the status of the session. | ||||
| Session cancelled to HRM | = | Notification to HRM that a session has been cancelled, with optionally the reason for cancellation. | X | Sent immediately after changing the status of the session. | ||||
| Session cancelled to manager | = | Notification to manager that a session has been cancelled, with optionally the reason for cancellation. | X | Sent immediately after changing the status of the session. | ||||
| Session cancelled to supplier | = | Notification to supplier that a session has been cancelled, with optionally the reason for cancellation. | X | Sent immediately after changing the status of the session. | ||||
| Session cancelled to trainer | = | Notification to trainer that a session has been cancelled, with optionally the reason for cancellation. | X | Sent immediately after changing the status of the session. | ||||
| Session confirmed to participant | = | Notification to participant that a session is confirmed, with optionally the location and time of the training. | X | Sent immediately after changing the status of the session. | ||||
| Session confirmed to HRM | = | Notification to HRM that a session is confirmed, with optionally the location and time of the training. | X | Sent immediately after changing the status of the session. | ||||
| Session confirmed to manager | = | Notification to manager that a session is confirmed, with optionally the location and time of the training. | X | Sent immediately after changing the status of the session. | ||||
| Session confirmed to supplier | = | Notification to supplier that a session is confirmed, with optionally the location and time of the training. | X | Sent immediately after changing the status of the session. | ||||
| Session confirmed to trainer | = | Notification to trainer that a session is confirmed, with optionally the location and time of the training. | X | Sent immediately after changing the status of the session. | ||||
| Session changed to participant | = | Notification to participant that a session has been changed, with optionally the new location and time of the training. | X | Sent immediately after changing the content of a session (via the "Save and send email" button). | ||||
| New User | ||||||||
| Notification new User to HRM | = | Message to HRM with all new accounts in PlusPort. | X | Sent at night after account(s) creation. | ||||
| Notification new User to manager | = | Message to manager that a user has been linked to their team. | X | Sent immediately after linking a user. | ||||
| Notification new User to administrator | = | Message to administrator with all new accounts in PlusPort. | X | Sent at night after account(s) creation. | ||||
| Debtor | ||||||||
| Debtor price agreement about to expire | = | Message to administrator notifying that the price agreement with the debtor is about to expire. | X | Sent at night after expiry, determined by portal setting Debtor discount - number of expiry days. | ||||
| Debtor training price agreement about to expire | = | Message to administrator notifying that the price agreement for a specific training with the debtor is about to expire. | X | Sent at night after expiry, determined by portal setting Debtor training discount - number of expiry days. | ||||
| Content | ||||||||
| Content completed to User | = | Notification to user that content has been successfully completed and the certificate has been awarded. | X | Sent immediately after completing content. | ||||
| Content completed to manager | = | Notification to manager that content has been successfully completed and the certificate has been awarded. | X | Sent immediately after completing content. | ||||
| Content completed to HRM | = | Notification to HRM that content has been successfully completed and the certificate has been awarded. | X | Sent immediately after completing content. | ||||
| Certificates | ||||||||
| Certificates to approve by manager | = | Request to manager to approve a certificate uploaded by the user. | X | Sent immediately after uploading a certificate. | ||||
| Certificates to approve by HRM | = | Request to HRM to approve a certificate uploaded by the user. | X | Sent immediately after uploading a certificate. | ||||
| Certificate approved to User | = | Message to user that the uploaded certificate(s) have been approved. | X | Sent immediately after approval. | ||||
| Certificate not approved to User | = | Message to user that the uploaded certificate(s) have been rejected. | X | Sent immediately after rejection. | ||||
| Overview certificates to approve to manager | = | Summary notification to manager requesting approval of a list of uploaded certificates from a user. | X | Sent every Sunday when there is at least one certificate to approve. | ||||
| Overview certificates to approve to HRM | = | Summary notification to HRM requesting approval of a list of uploaded certificates from a user. | X | Sent every Sunday when there is at least one certificate to approve. | ||||
| Overview reminders expiring certificate to manager | = | Notification with overview of expiring certificates of users to manager. | X | Sent every Sunday when at least one employee's certificate is about to expire within x months (depending on portal setting or certificate definition setting) (certificate is included once). | ||||
| Overview reminders expiring certificate to HRM | = | Notification with overview of expiring certificates of users to HRM. | X | Sent every Sunday when at least one employee's certificate is about to expire within x months (depending on portal setting or certificate definition setting) (certificate is included once). | ||||
| Overview reminders expired certificate to manager | = | Notification with overview of expired certificates of users to manager. | X | Sent every Sunday when at least one employee's certificate has expired. | ||||
| Overview reminders expired certificate to HRM | = | Notification with overview of expired certificates of users to HRM. | X | Sent every Sunday when at least one employee's certificate has expired. | ||||
| Reminder expiring certificate to participant | = | Message to user reminding that a certificate is about to expire within a set period. | X | Sent at night. Timing depends on portal setting "Number of months notification Certificate expired" or the setting in the certificate definition. | ||||
| Reminder expiring certificate to manager | = | Message to manager reminding that a user's certificate is about to expire within a set period. | X | Sent at night. Timing depends on portal setting "Number of months notification Certificate expired" or the setting in the certificate definition. | ||||
| Reminder expiring certificate to HRM | = | Message to HRM reminding that a user's certificate is about to expire within a set period. | X | Sent at night. Timing depends on portal setting "Number of months notification Certificate expired" or the setting in the certificate definition. | ||||
| Notification expired certificate to participant | = | Message to user that an achieved certificate has expired. | X | Sent at night after the day the certificate expires. | ||||
| Notification expired certificate to manager | = | Message to manager that a user's achieved certificate has expired. | X | Sent at night, before the day the certificate expires. | ||||
| Notification expired certificate to HRM | = | Message to HRM that a user's achieved certificate has expired. | X | Sent at night, before the day the certificate expires. | ||||
| Reminder missing certificates to participant | = | Message to participant with an overview of missing certificates. These are the certificates required for the user. | X | Sent at night. When in the month this is sent is determined by the portal setting "Moment of sending notification missing certificates". The number of months between sends is determined in the notification setting. | ||||
| Reminder missing certificates to manager | = | Message to manager with an overview of missing certificates. These are the certificates required for the user. | X | Sent at night. When in the month this is sent is determined by the portal setting "Moment of sending notification missing certificates". The number of months between sends is determined in the notification setting. | ||||
| Reminder missing certificates to Project leader | = | Message to project leader with an overview of missing certificates. These are the certificates required for the user. | X | Sent at night. When in the month this is sent is determined by the portal setting "Moment of sending notification missing certificates". The number of months between sends is determined in the notification setting. | ||||
| Deadline | ||||||||
| Reminder deadline digital training to participant | = | Reminder to participant that the deadline of a digital training is about to expire, with a link to the digital training. | X | Sent x number of days before the digital training deadline expires (depending on the training setting). | ||||
| Deadline digital training expired to participant | = | Notification to participant that the deadline of a digital training has expired, with a link to the digital training. | X | Sent the day after the deadline expires. | ||||
| Reminder deadline digital training to manager | = | Summary notification to manager with a list of employees whose digital trainings are about to expire. | X | Sent x number of days before a user's digital training expires (depending on the training setting). | ||||
| Deadline digital training expired to manager | = | Summary notification to manager with a list of employees whose digital trainings have expired. | X | Sent the day after the deadline of a user's training expires. | ||||
| Reminder deadline digital training to HRM | = | Summary notification to HRM with a list of employees whose digital trainings are about to expire. | X | Sent x number of days before a user's digital training expires (depending on the training setting). | ||||
| Deadline digital training expired to HRM | = | Summary notification to HRM with a list of employees whose digital trainings have expired. | X | Sent the day after the deadline of a user's training expires. | ||||
| Forms | ||||||||
| Form created to User | = | Notification to user that a form has been created. | X | Sent immediately after a form is rolled out. | ||||
| Form created to manager | = | Notification to manager that a form has been created. | X | Sent immediately after a form is rolled out. | ||||
| Form created to HRM | = | Notification to HRM that a form has been created. | X | Sent immediately after a form is rolled out. | ||||
| Form created to supervisor | = | Notification to supervisor that a form has been created. | X | Sent immediately after a form is rolled out. | ||||
| Form created to trainer | = | Notification to trainer that a form has been created. | X | Sent immediately after a form is rolled out. | ||||
| Form to approve to User | = | Notification to user that a form needs to be approved. | X | Sent immediately after a form is submitted for approval. | ||||
| Form to approve to manager | = | Notification to manager that a form needs to be approved. | X | Sent immediately after a form is submitted for approval. | ||||
| Form to approve to HRM | = | Notification to HRM that a form needs to be approved. | X | Sent immediately after a form is submitted for approval. | ||||
| Form to approve to supervisor | = | Notification to supervisor that a form needs to be approved. | X | Sent immediately after a form is submitted for approval. | ||||
| Form to approve to trainer | = | Notification to trainer that a form needs to be approved. | X | Sent immediately after a form is submitted for approval. | ||||
| Form rejected to User | = | Notification to user that a form has been rejected. | X | Sent immediately after a form is rejected. | ||||
| Form rejected to manager | = | Notification to manager that a form has been rejected. | X | Sent immediately after a form is rejected. | ||||
| Form rejected to HRM | = | Notification to HRM that a form has been rejected. | X | Sent immediately after a form is rejected. | ||||
| Form rejected to supervisor | = | Notification to supervisor that a form has been rejected. | X | Sent immediately after a form is rejected. | ||||
| Form rejected to trainer | = | Notification to trainer that a form has been rejected. | X | Sent immediately after a form is rejected. | ||||
| Reminder form to approve to User | = | Reminder to user with an overview of all forms still to be approved. | X | Sent every Sunday night when there is at least one form to approve. | ||||
| Reminder form to approve to manager | = | Reminder to manager with an overview of all forms still to be approved. | X | Sent every Sunday night when there is at least one form to approve. | ||||
| Reminder form to approve to HRM | = | Reminder to HRM with an overview of all forms still to be approved. | X | Sent every Sunday night when there is at least one form to approve. | ||||
| Reminder form to approve to supervisor | = | Reminder to supervisor with an overview of all forms still to be approved. | X | Sent every Sunday night when there is at least one form to approve. | ||||
| Reminder form to approve to trainer | = | Reminder to trainer with an overview of all forms still to be approved. | X | Sent every Sunday night when there is at least one form to approve. | ||||
| Form in phase | = | Notification to user, manager, HRM and/or practice supervisor (depending on the setting in the form definition) that a form changes phase. | X | Sent immediately after a phase change. | ||||
| Form approved send to Users | = | Notification to user that a form has been approved in the final phase, with the form attached. | X | Sent immediately when a form is approved in the definitive phase. | ||||
| Form delegated to manager | = | Notification to manager that another manager has delegated a form. For phase-level delegation, the message indicates that the delegation applies to a specific phase. | X | Sent immediately when a form or phase is delegated. | ||||
| Delegated form returned to manager | = | Notification to manager that the delegated manager has returned a form. | X | Sent immediately when a form is returned. | ||||
| 360 degree feedback form to internal User | = | Notification to internal user with invitation to complete a 360 degree feedback form. | X | Sent immediately after sending the invitation. | ||||
| 360 degree feedback form to external User | = | Notification to external user with invitation to complete a 360 degree feedback form. | X | Sent immediately after sending the invitation. | ||||
| Reminder 360 degree feedback form to internal User | = | Reminder to internal user with invitation to complete a 360 degree feedback form. | X | Sent x number of days after the invitation for the 360 degree feedback form (depending on the setting in the form definition). | ||||
| Reminder 360 degree feedback form to external User | = | Reminder to external user with invitation to complete a 360 degree feedback form. | X | Sent x number of days after the invitation for the 360 degree feedback form (depending on the setting in the form definition). | ||||
| Registration approval | ||||||||
| Registration approval by manager | = | Message to manager that a training request from an employee is ready for approval. | X | Sent immediately after a user registers for a training requiring approval from HRM or Manager, or an administrator registers a user from the waiting room for a training requiring approval. | ||||
| Registration approval by HRM | = | Message to HRM that a training request from an employee is ready for approval. | X | Sent immediately after a user registers for a training requiring approval from HRM or Manager, or an administrator registers a user from the waiting room for a training requiring approval. | ||||
| Reminder approve registrations to manager | = | Message to manager as a reminder of outstanding training requests. | X | Sent every 5 days when at least one employee of the manager has an outstanding training request to approve. Can also be manually triggered via the Send reminder button in the training planner/participant list. | ||||
| Reminder approve registrations to HRM | = | Message to HRM as a reminder of outstanding training requests. | X | Sent every 5 days when at least one employee of the HRM has an outstanding training request to approve. Can also be manually triggered via the Send reminder button in the training planner/participant list. | ||||
| Confirmation registration pending approval to participant | = | Message to participant confirming provisional registration for a training that still requires approval. | X | Sent immediately after registering for a training where approval is required. | ||||
| Session information | ||||||||
| Reminder training start to trainer | = | Reminder to trainer that they are scheduled for a training, with optional training details. | X | Sent x number of days before training start (depending on portal setting "Number of days before training start, reminder notification to trainer" under Management > General management > Manage settings). | ||||
| Trainer added to session to trainer | = | Notification to trainer that they have been scheduled for a training, with optional training details. | X | Sent immediately after scheduling a trainer to sessions (if trainer email is ticked). | ||||
| Material added to session | = | Message confirming that certain material has been added to a session to the material contact person. | X | Sent immediately after adding material to a session. | ||||
| Number of participants session below minimum to supplier | = | Message to supplier that a training session does not have a sufficient number of users. | X | Sent x number of days before training start based on portal setting "Number of days before session start, notification session not full" if the minimum has not been reached. | ||||
| Number of participants session reached maximum to supplier | = | Message to supplier that a training session has reached the maximum number of users. | X | Sent x number of days before training start based on portal setting "Number of days before session start, notification session is full" if the maximum has been reached. | ||||
| Trainer removed to trainer | = | Message to trainer that they have been removed from a training. | X | Sent immediately after removing a trainer from a session (if trainer email is ticked). | ||||
| Reminder training start to participant | = | Message to participant that a training is about to start. | X | Sent x number of days before training start (depending on portal setting "Number of days before training start, reminder notification to participant" under Management > General management > Manage settings). | ||||
| Reminder training start to manager | = | Message to manager that a training a user is registered for is about to start. | X | Sent x number of days before training start (depending on portal setting "Number of days before training start, reminder notification to managers" under Management > General management > Manage settings). | ||||
| Session information to supplier | = | Message to supplier with participant list of a training session attached. | X | Sent immediately when clicking the Email supplier button at the bottom of the participant list. | ||||
| Session scheduled to contact person | = | Notification to contact person that a new session of a training has been scheduled and that registration is possible. | X | Sent immediately after a session is created. | ||||
| Reminder training start to HRM | = | Message to HRM that a training a user is registered for is about to start. | X | Sent x number of days before training start (depending on portal setting "Number of days before training start, reminder notification to HRM" under Management > General management > Manage settings). | ||||
| Reminder action list | = | Reminder to responsible persons that certain actions from the action list are about to expire. | X | Sent x number of days before or after session start/day part, as configured in the action itself. | ||||
| Reminder enter attendance to trainer | = | Message reminding the trainer to process attendance. | X | Sent weekly after the end of a day part until attendance is recorded. | ||||
| Sessions to register to administrator | = | Reminder to administrator that there are outstanding registrations that need to be processed. | X | Sent weekly after the end of a session until the registration is processed. | ||||
| Registration approved | ||||||||
| Overview completed registrations to manager | = | Summary notification to manager with all completed trainings. | X | Sent daily when the previous day registrations of users received a final status. | ||||
| Overview completed registrations to HRM | = | Summary notification to HRM with all completed trainings. | X | Sent daily when the previous day registrations of users received a final status. | ||||
| Registration approved to participant | = | Confirmation notification to participant that they are registered for a training, with optional training details. | X | Sent immediately after registration for a training. When approval is required, sent immediately after approval. | ||||
| Registration approved to HRM | = | Confirmation notification to HRM that a user is registered for a training, with optional training details. | X | Sent immediately after registration for a training. When approval is required, sent immediately after approval. | ||||
| Registration approved to Supplier | = | Confirmation notification to supplier that a user is registered for a training, with optional training details. | X | Sent immediately after registration for a training. When approval is required, sent immediately after approval. | ||||
| Registration approved to manager | = | Confirmation notification to manager that a user is registered for a training, with optional training details. | X | Sent immediately after registration for a training. When approval is required, sent immediately after approval. | ||||
| Digital training registration approved to participant | = | Confirmation notification to participant that they are registered for a digital training, with optional deadline and training details. | X | Sent immediately after registration for a training. When approval is required, sent immediately after approval. | ||||
| Digital training registration approved to manager | = | Confirmation notification to manager that a user is registered for a digital training, with optional deadline. | X | Sent immediately after registration for a training. When approval is required, sent immediately after approval. | ||||
| Digital training registration approved to HRM | = | Confirmation notification to HRM that a user is registered for a digital training, with optional deadline. | X | Sent immediately after registration for a training. When approval is required, sent immediately after approval. | ||||
| Inactive employees scheduled to administrators | = | Message notifying administrator that an inactive employee is scheduled for a session. | X | Sent daily, on the day after account deactivation. | ||||
| Inactive employees in Waiting room to administrator | = | Message notifying administrator that an inactive employee is in a waiting room. | X | Sent daily, on the day after account deactivation. | ||||
| Session confirmed: registration approved to participant | = | Confirmation notification to participant that they are registered for a confirmed session, with optional training details. | X | Sent immediately after registration for a training. When approval is required, sent immediately after approval. | ||||
| Session confirmed: registration approved to HRM | = | Confirmation notification to HRM that a user is registered for a confirmed session, with optional training details. | X | Sent immediately after registration for a training. When approval is required, sent immediately after approval. | ||||
| Session confirmed: registration approved to supplier | = | Confirmation notification to supplier that a user is registered for a confirmed session, with optional training details. | X | Sent immediately after registration for a training. When approval is required, sent immediately after approval. | ||||
| Session confirmed: registration approved to manager | = | Confirmation notification to manager that a user is registered for a confirmed session, with optional training details. | X | Sent immediately after registration for a training. When approval is required, sent immediately after approval. | ||||
| Overview registration approved to manager | = | Summary notification to manager with all approved trainings. | X | Sent daily when the previous day users were registered. | ||||
| Overview registration approved to HRM | = | Summary notification to HRM with all approved trainings. | X | Sent daily when the previous day users were registered. | ||||
| Overview registration approved to owner | = | Summary notification to owner with all approved trainings. | X | Sent daily when the previous day users were registered. | ||||
| Registration moved to participant | = | Message to participant that a registration for a session has been changed, with optional training details and reason for change. | X | Sent immediately after the registration is moved to another session. | ||||
| Registration moved to manager | = | Message to manager that a participant's registration for a session has been changed, with optional training details and reason for change. | X | Sent immediately after the registration is moved to another session. | ||||
| Registration moved to HRM | = | Message to HRM that a participant's registration for a session has been changed, with optional training details and reason for change. | X | Sent immediately after the registration is moved to another session. | ||||
| Registration moved to supplier | = | Message to supplier that a participant's registration for a session has been changed, with optional training details and reason for change. | X | Sent immediately after the registration is moved to another session. | ||||
| Registration rejected | ||||||||
| Registration rejected to participant | = | Message to participant that a training request has been rejected, with optional training details and reason. | X | Sent immediately after HRM/Manager rejects the request. | ||||
| Registration rejected to HRM | = | Message to HRM that a participant's request has been rejected, with optional training details and reason. | X | Sent immediately after HRM/Manager rejects the request. | ||||
| Registration rejected to manager | = | Message to manager that a participant's request has been rejected, with optional training details and reason. | X | Sent immediately after HRM/Manager rejects the request. | ||||
| Registration removed | ||||||||
| Registration withdrawn by participant to participant | = | Message to participant that the training registration has been withdrawn. | X | Sent immediately after the registration is removed by the user. | ||||
| Registration removed by administrator to participant | = | Message to participant that the training registration has been removed. | X | Sent immediately after the registration is removed by an administrator. | ||||
| Registration withdrawn by participant to HRM | = | Message to HRM that a participant has withdrawn the training registration. | X | Sent immediately after the registration is removed by a user. | ||||
| Registration withdrawn by participant to supplier | = | Message to supplier that a participant has withdrawn the training registration. | X | Sent immediately after the registration is removed by a user. | ||||
| Registration removed by administrator to manager | = | Message to manager that a participant's training registration has been removed by the administrator. | X | Sent immediately after the registration is removed by an administrator. | ||||
| Registration removed by administrator to HRM | = | Message to HRM that a participant's training registration has been removed by the administrator. | X | Sent immediately after the registration is removed by an administrator. | ||||
| Registration removed by administrator to supplier | = | Message to supplier that a participant's training registration has been removed by the administrator. | X | Sent immediately after the registration is removed by an administrator. | ||||
| Registration withdrawn by participant to manager | = | Message to manager that a participant has withdrawn the training registration. | X | Sent immediately after the registration is removed by a user. | ||||
| Registration completion | ||||||||
| Training successful or passed to participant | = | Message to participant that a training has been successfully completed. | X | Sent immediately after the registration receives the status Passed. | ||||
| Training not successful or failed to participant | = | Message to participant that a training has not been successfully completed. | X | Sent immediately after the registration receives the status Failed. | ||||
| Training successful or passed to HRM | = | Message to HRM that a participant has successfully completed a training. | X | Sent immediately after the registration receives the status Passed. | ||||
| Training successful or passed to manager | = | Message to manager that a participant has successfully completed a training. | X | Sent immediately after the registration receives the status Passed. | ||||
| Training not successful or failed to HRM | = | Message to HRM that a participant has not successfully completed a training. | X | Sent immediately after the registration receives the status Failed. | ||||
| Training not successful or failed to manager | = | Message to manager that a participant has not successfully completed a training. | X | Sent immediately after the registration receives the status Failed. | ||||
| Digital training not yet completed to User | = | Message to participant that a digital training has not yet been completed. | X | Sent at night, x number of days after registration (depending on the setting "Reminder training not completed" in the training planner). This is repeated continuously until the training is completed. | ||||
| Training not completed to participant | = | Message to participant that a training has not been completed. | X | Sent immediately after the registration receives the status Not completed. | ||||
| Training not completed to manager | = | Message to manager that a participant has not yet completed a training. | X | Sent immediately after the registration receives the status Not completed. | ||||
| Training not completed to HRM | = | Message to HRM that a participant has not yet completed a training. | X | Sent immediately after the registration receives the status Not completed. | ||||
| Evaluation forms | ||||||||
| Digital evaluation form to user | = | Message to participant with a button to the evaluation form. | X | Sent based on the setting "Roll out at" in the form definition. | ||||
| Reminder digital evaluation form to user | = | Message to participant reminding them to fill in the evaluation form, with a button to the evaluation form. | X | Sent after x number of days based on the setting "Reminder after # days" in the form definition until it expires. | ||||
| Classroom evaluation form to user | = | Message to participant with a button to the evaluation form. | X | Sent based on the setting "Roll out at" in the form definition. | ||||
| Reminder classroom evaluation form to user | = | Message to participant reminding them to fill in the evaluation form, with a button to the evaluation form. | X | Sent after x number of days based on the setting "Reminder after # days" in the form definition until it expires. |